Product Care

PÉROLA JEWELLERY therefore ensures the authenticity of all its natural stones and 9 carat gold, which means their quality has a lifetime warranty.

When it comes to manufacturing defects, namely technical or material aspects, the warranty extends to 12 months following date of purchase. Warranty excludes all damages resulting from misuse, such as accidents, situations involving the pieces being dropped, or contact with chemical agents.

How to Care for your Pieces

Take note of these simple pieces of advice:

• Always handle your pieces gently and with delicacy.

• 
Clean your jewellery using only a flannel cloth.


• Do not wear your jewellery when showering, exercising or sleeping.

• Store your pieces separately to avoid damaging them.

• 
Contact with personal hygiene products should be avoided.

Repairs

To repair any piece, please contact us through our email info@perolajewellery.com

PÉROLA JEWELLERY only sells items in perfect condition that are previously verified and if you, exceptionally, receive a defective item, please contact us.